1. Who we are

This website is operated by OneAce Partners LLC, a limited liability company registered in the United States ("OneAce", "we", "us"). We are responsible for the personal information described in this policy.

Contact: info@oneacepartners.com. Our registered address is available on request.

2. Information we collect

We keep this to the minimum. This website has no contact forms, no user accounts, no analytics and no advertising pixels.

Information you send us

When you email us, we receive your name, email address and anything you choose to include in your message, such as details about your business, your offer or your goals. If you become a client, we also process the information needed to deliver our services and to invoice you.

Information collected automatically

Like any website, our hosting provider's servers record basic technical data when you visit, such as your IP address, browser type, the pages requested and the date and time. These server logs are used only to keep the website running and secure.

We do not use cookies or similar tracking technologies. See our Cookie Policy.

3. How we use it

To reply to your email and answer your questions.
To prepare and send you a proposal you asked for.
To deliver our services if you become a client, and to manage billing.
To keep the website and our email secure and working.
To meet legal, tax and accounting obligations.

We do not sell your personal information, we do not share it for targeted advertising and we do not use it to make automated decisions that have legal or similarly significant effects on you.

4. Legal bases (EU/UK visitors)

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases under the GDPR / UK GDPR:

Steps before a contract and performance of a contract: answering your inquiry, sending proposals and delivering our services.
Legitimate interests: keeping the website secure and following up on a conversation you started.
Legal obligation: keeping invoices and records required by law.

We only share personal information with service providers that help us run the business, under contracts that require them to protect it and use it only on our instructions:

Website hosting and business email providers.
Google Fonts, which receives your IP address when the page loads its fonts.
Tools we use to manage client work and our CRM, only if you become a client or start a conversation with us.
Accountants, legal advisors or authorities when required by law.

6. International transfers

We are based in the United States and our providers may process data in the US, the EU or other countries. When personal information from the EEA or UK is transferred to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework where the provider is certified.

7. How long we keep it

Emails that do not lead to a working relationship: up to 12 months after our last exchange.
Client information: for the duration of the relationship and afterwards for as long as tax and legal rules require.
Server logs: kept by our hosting provider for a short period for security purposes.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict how we use it, and to withdraw consent at any time. To exercise any of these rights, email info@oneacepartners.com. We will reply within 30 days and will not discriminate against you for exercising your rights.

If you are in the EEA or UK, you also have the right to complain to your local data protection authority (in Spain, the Agencia Española de Protección de Datos, aepd.es).

9. US state privacy notice

This section is for residents of California and other US states with consumer privacy laws.

Categories collected in the last 12 months: identifiers (name, email address, IP address), commercial information (if you become a client) and the content of your messages.
Sources: directly from you and automatically from your device when you visit the website.
Purposes: those listed in section 3.
Sale or sharing: we do not sell personal information and do not share it for cross-context behavioral advertising.
Do Not Track and Global Privacy Control: we do not track visitors across websites, so these signals do not change how this site works.

10. Security

The website is served over an encrypted connection (HTTPS) and access to our email and tools is restricted and protected. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.

11. Children

Our services are for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has sent us personal information, contact us and we will delete it.

12. Changes and contact

We may update this policy from time to time. The date at the top shows when it last changed, and material changes will be highlighted on this page.

Questions about this policy or your data: info@oneacepartners.com.